Doors

The Doors tab is your live view of every door and gate at the facility: status counters, access analytics, the door list, and a recent-activity feed. From here you can remotely unlock a door, make a controller beep so you can find it on-site, and open each door's settings panel.

Figure 1: The Doors tab

Status counters

Figure 2: The stat band at the top of the Doors tab

Clicking an already-active counter clears the filter back to All doors.

Access analytics

Figure 3: The Access analytics card

• Range buttons: Last 7 days, Last 30 days (default), Last 90 days.
• Attempts by day — a stacked daily chart of Unlocks, Denied, and Failed attempts.
• Most active doors — a bar chart of attempts per door (up to 8 doors).
• When there is no data: "No access activity in this period."

The door list

Figure 4: Door cards grouped by location

Doors are grouped by their Door location label (set during pairing or in the door's Configuration tab). Doors without a location appear under Other.

Above the list:

• Search — "Search by door name…"
• Status filter — All doors, Only online, Only offline, In maintenance
• Add Device — pairs a new controller; see Adding doors

Door card badges

Door card actions

• Open — sends an admin unlock to the door. This is an admin override: it always works (even when maintenance mode is Force closed — you'll be asked to confirm: "This unlock will bypass that lock-down and briefly open the door. Continue?") and is recorded in the Access Logs against your admin account. Disabled while the door is offline.
• Gear icon (Door settings) — opens the door's detail panel (below).

Recent activity

Figure 5: The Recent activity feed

Shows the five most recent access events from the last 24 hours, with summary chips for unlocks and denials. Click View all to jump to the Access Logs; clicking an individual event opens it there directly.

The door detail panel

Click the gear icon on a door card to open its settings panel. It has five tabs: Overview, Configuration, Schedule, Access rules, and Geofence. Changes are applied with Save at the bottom; Cancel discards them.

Overview tab

Figure 6: Overview tab with quick actions and device info

Quick actions

Device info shows live hardware telemetry from the controller: Status (with last-seen time), IP address (and whether it's on Ethernet or Wi-Fi), Hardware (model and serial), Operating system, Uptime, CPU (load and temperature), Memory, and — when a release is queued — Software update: Pending ("A new release is queued for this device."). The link Open in Device Management for advanced configuration jumps to the Device Management module.

Below the device info, summary cards show the door's current Access rules, Geofence, and Auto-unlock schedule state; clicking one jumps to that tab.

Configuration tab

Figure 7: Configuration tab

Door details

• Door location — pick a preset (e.g. Entrance, Reception, Gym Floor, Pool Area, Parking Lot) or type your own label up to 64 characters ("Not in the list? Just type your own label (e.g. "Suite 4 back door") — it'll be saved as-is."). The location only affects how doors are grouped in the list — it has no effect on access policy.
• Icon — shown next to the door name on the mobile app dashboard. Ten choices:

The icon is purely visual — it has no effect on access rules or the unlock flow.

Device behaviour

• Maintenance mode — overrides the door's normal behaviour:

Use Force open/closed for repairs, events, or emergencies. If an auto-unlock schedule is also configured, maintenance mode takes precedence.

• Hold time (seconds) — "How long the relay stays released after each unlock command, before automatically locking again." Range: 1–30 seconds. Default: 10. Set it long enough for someone to push the door open after tapping unlock, but short enough that the door isn't left unlocked if no one walks through.
• Door open sound — "Plays a short chirp on the controller whenever the relay toggles."

Schedule tab (auto-unlock)

Figure 8: Auto-unlock schedule

The auto-unlock schedule holds this door unlocked automatically during the days and times you configure — for example, propping the front door open during staffed hours.

• Toggle Auto-unlock on, then add weekly time blocks per day. All times are in the facility's local timezone.
• Until you add at least one day: "No days configured yet. The door will not auto-unlock until you add at least one day below."
• While a window is active, the Doors list shows an Auto-open badge and the panel shows Auto-open until HH:MM (or Auto-open right now).
• If a maintenance mode is active on the door, it takes precedence over the schedule.
• The schedule runs on the controller itself, so it keeps working even if the site's internet drops out.

Saving schedule changes restarts the controller. You'll see: "Saving reloads the door controller. The door may be unavailable for a few moments while the new configuration is applied — typically 10–15 seconds." and must confirm via Reload and save. If a software update is queued for the device, the reload also installs it and can take several minutes — plan to save outside peak hours.

The auto-unlock schedule is different from operating hours in Access Rules. Operating hours restrict when users may unlock with the app; the auto-unlock schedule physically holds the door open regardless of who walks through.

Access rules tab (per-door override)

Figure 9: Per-door rules override options

Three options:

See How access decisions work for the full precedence model.

Geofence tab (per-door override)

Figure 10: Per-door geofence override options

Three options:

See Geofencing for how the check works and the editor's controls.

Related pages

• Adding doors
• Relay Wiring Guide — how the relay, hold time, and lock wiring fit together physically
• How access decisions work
• Access Logs
• Troubleshooting — offline doors and failed unlocks