Reference
The exact numbers, defaults, and options across the AI Agent module, gathered for quick lookup. Each table links to the page that explains the behaviour.
Pairing and device settings
See Getting started and Device management.
| Setting / rule | Value |
|---|
| Online check for pairing/replacement | Device must have reported within the last 5 minutes |
| Setting-up grace period after pairing | Up to 15 minutes before the device is expected fully ready |
| Device name | Free text; used in confirmations and notifications |
| Device location | Free text, up to 64 characters |
| Scheduled reboot options | Disabled (default) · Daily · Weekly (Sundays) · Monthly (the 1st) — runs at 2:00 AM device local time |
| One device, one facility | A device pairs to exactly one facility at a time |
| Owner | The user who pairs the device (changeable by account owner/admin) |
Defaults at pairing
| Area | Default |
|---|
| Cloud backup | On, retention 90 days, region Automatic |
| Performance Hub access (MCP) | On, scope: this facility, capabilities: all modules |
| Access control | Everyone at the organisation; visibility all; PH support access on |
| Restrict access | Off |
| Model selection | auto |
Backups
See Backups and Restore & recovery.
| Item | Value |
|---|
| Automatic cadence | Hourly, plus a nightly maintenance run (~3am device local) that takes the daily point and prunes expired ones |
| Restore point types | Hourly · Daily · Manual · Pre-restore (safety) |
| Retention options | 7 · 14 · 30 · 60 · 90 days · 1 year · 2 years · 5 years (default 90 days) |
| Pinned restore points | Kept indefinitely, exempt from retention |
| Manual backup note | Up to 200 characters |
| Concurrency | One backup or restore at a time per device |
| Settings pickup | Before the next run — within about 1 hour, no restart |
| Storage regions | 16 regions worldwide (full table); Automatic resolves to the nearest |
| Multi-region | Each selected region holds a complete independent copy |
| Coverage view | Backup coverage heatmap spans the last 90 days |
Restores and the file browser
| Item | Value |
|---|
| Full restore confirmation | Type the device name |
| Safety backup before full restore | Automatic (appears as pre-restore) |
| Selective restore areas | Workspace files · Wiki (no typed confirmation; agent keeps running) |
| File-level restore | Up to 50 files/paths per request |
| Single-file download from a restore point | Up to 2 GB per file |
| Browsing offline/dead devices | Supported — backups are read from the cloud |
| "What changed" comparison | Between restore points in the same region; lists up to 500 changes |
| Search within a restore point | Up to 200 matches shown per restore point |
Budgets & limits
See Budgets & limits.
| Item | Value |
|---|
| Spend caps | Lifetime · Daily · Monthly (any combination; blank = off) |
| Cap windows | Reset on the facility's local timezone |
| Rate limits | Requests/minute · Tokens/minute |
| When a cap is hit | Model calls decline until the window resets or the cap is raised; agent and data unaffected |
| Enforcement lag | Changes apply within about a minute |
| Header chips — spend warning colours | Amber at 75%, red at 90% of a cap |
| Header chips — temperature colours | Amber at 75°C, red at 85°C |
Access control
See Access control.
| Item | Value |
|---|
| Modes | Everyone at the organisation (default) · Restrict to specific users |
| Visibility (when restricted) | Visible to everyone · Admins only |
| PH support access | Default on |
| Access requests | Idempotent; denied users may re-request |
| Owner change | Account owner or administrator only |
| Propagation | Changes apply within minutes |
See Connecting to Performance Hub.
| Item | Value |
|---|
| Scopes | Facilities (default: paired facility) · Regions · Entire organisation |
| Capability modes | All modules (default) · Choose specific · All except selected |
| Tool-level control | Include or exclude individual tools (advanced) |
| Grant ceiling | Limited to what the granting user holds |
| Propagation | Within moments of saving |
Connection and sessions
See How it works.
| Item | Value |
|---|
| Connection paths, in preference order | Direct (local network) → Cloud relay → via Performance Hub |
| Networking model | Outbound-only; no inbound ports required |
| Browser sessions to the device | Short-lived signed tokens (~8 hours), renewed automatically while you work |
| "Online" definition throughout the module | Device reported within the last 5 minutes |
Updates
See Device management.
| Item | Value |
|---|
| Delivery | Staged automatically; held until you apply or schedule |
| Scheduling slack | Install may start up to 5 minutes after the scheduled time |
| Presets | Tonight at 2:00 AM · Tomorrow at 2:00 AM |
| Lock updates | Holds the current version until unlocked |
| Data across updates | Fully preserved |
Notifications
See Notifications.
| Item | Value |
|---|
| Channels | Performance Hub mobile app push · browser web push (no open tab needed) |
| Features | Deep link to the conversation · inline reply · optional image and action buttons |
| Response-ready push | Automatic for long-running requests |
| Volume | Rate-limited per device per hour; excess in an hour is dropped, work still completes |
| Platform notifications | Access requests/outcomes, ownership changes, replacement restore results — in-app + push + email |
Related pages