Pricing & Directories

On this page

This section is the reference shelf for the platform: what usage costs, and what we support. The pricing pages publish the public list price for everything billed on measured usage, with no minimums. The directories are live, searchable catalogues of what the platform works with, from AI models and app integrations to CCTV cameras.

Pricing

Each pricing area explains exactly how its charges are calculated, you can check any figure against your own spend in the dashboard, and nothing is hidden behind a sales call.

1
Rates on your Pricing tab

Each account's rates are on its Pricing tab in Billing & Cost Management. Each pricing area explains how its charges are calculated, so there are no surprises on your invoice.

2
Billed on measured usage

Every charge is calculated from actual metered usage, per request. There are no minimum spends, no per-seat charges on top of usage, and no charge for what you do not use.

3
Prices follow the market

When an upstream provider drops its price, yours drops with it at the next automatic catalogue refresh. Published prices are always current.

Platform pricing

Standard rates: Performance Hub's rates for devices and platform services, from Display Screens and Access Control to CCTV / VSaaS, Storage and Agents, are on Platform pricing. The rates that apply to your account are on the Pricing tab.

AI models

Directories

Searchable catalogues of what the platform supports, kept current automatically.

Public pricing and enterprise agreements

Every price in this section is the public list price, which is what a standard account pays. Enterprise accounts may have different pricing depending on the customer, committed volume, and deployment scenario, including private or on-premise deployments where the underlying cost structure is different.

If your organisation has an enterprise agreement, the rates in that agreement take precedence over the list prices published here. The dashboard always shows the rates that apply to your facility, and your invoices are calculated from those rates.

If you buy Performance Hub through a channel partner, your pricing is set by that agreement and may differ from these list prices.

Where to see your own costs

Published prices tell you the rate. To see what you have actually spent, use the dashboard:

  • Activity for spend over time, broken down by model, key, and agent. See Activity and logs.
  • Balance and transactions for top-ups and deductions. See Budgets and top-ups.
  • Billing & Cost Management for a facility's costs, invoices and the rates that apply to your account. See Cost Breakdown & Pricing.