Performance Hub Docs
Run every site from one platform
Guides and reference for cameras, door access, display screens, audio, duress and AI, for offices, retail, hospitality, venues, schools, clinics and gyms.
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Get started
Pick the path that matches your job.
Site and facility managers
Set up your organisation, invite your team and turn on modules.
IT and installers
Network requirements, hardware, wiring and device pairing.
Developers and partners
APIs, MCP for AI tools and sample projects.
Explore the platform
Every Tech Suite module, from cameras and doors to screens and AI.
AI AgentAn on-site AI employee with memory, automations and live platform access.AI Insights & PeopleOccupancy and visitor insights from the cameras you already have.Audio ControlZones, sources and volume for background music and announcements.CCTV / VSaaSCloud video: live view, playback, retention and secure sharing.Device ManagementAdd, monitor and act on every connected device across your sites.Display ScreensCloud-managed signage with Smart Displays, playlists and schedules.Door & Gate AccessPhone-based entry with access policies, schedules and a full log.DuressSilent alarms for front desks, with tests and incident history.Model RouterPrepaid AI inference with API keys, spend limits and usage.
Popular tasks
The guides people open most.
Platform essentials
Accounts, people, facilities, billing and settings across your organisation.
First setup checklistThe steps to get a new organisation or facility ready.Finding your way aroundThe main menu, facility selector and settings menu.Your account & securityYour profile, password and two-factor authentication.Facility & System ConfigurationEach facility's details, location and operating hours.Identity & Access ManagementAdd users, give them roles and manage facilities.Billing & Cost ManagementA facility's costs, budgets, invoices and payments.Audit LogsRequests made by people and connected tools.Organisation SettingsDetails, billing, modules, holidays and brands.
Build and integrate
Connect AI tools and your own systems.
What’s new
- Platform pricing, published in the docsPlatform pricing now has its own public page with current rates, including Cloud Agents and AI model usage.Pricing & DirectoriesNew
- Smart Displays: agent-hosted apps that adapt to the roomSmart Displays show apps your AI Agent builds and hosts, published straight to a screen or playlist.Display Screens
- Access Policies: who, where and when in one placeOne policy now covers people, doors and schedules.Door & Gate Access
Need a hand?
Our team, service status and the app are one click away.