Performance Hub - AI for the physical world
Run every site from one platform
Guides and reference for cameras, door access, display screens, audio, duress and AI, for offices, retail, hospitality, venues, schools, clinics and gyms.
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Get started
Pick the path that matches your job.
Site and facility managers
Set up your organisation, invite your team and turn on modules.
IT and installers
Network requirements, hardware, wiring and device pairing.
Developers and partners
APIs, MCP for AI tools and sample projects.
Explore the platform
Every Tech Suite module, from cameras and doors to screens and AI.
AI AgentEnterprise Grade Hermes: an AI employee for every site, ready to deploy at scale.AI Insights & PeopleOccupancy and visitor insights from the cameras you already have.Audio ControlZones, sources and volume for background music and announcements.CCTV / VSaaSCloud video: live view, playback, retention and secure sharing.Device ManagementAdd, monitor and act on every connected device across your sites.Display ScreensCloud-managed signage with Smart Displays, playlists and schedules.Door & Gate AccessPhone-based entry with access policies, schedules and a full log.DuressSilent alarms for front desks, with tests and incident history.Model RouterPrepaid AI inference with API keys, spend limits and usage.
Popular tasks
The guides people open most.
Platform essentials
Accounts, people, facilities, billing and settings across your organisation.
First setup checklistThe steps to get a new organisation or facility ready.Finding your way aroundThe main menu, facility selector and settings menu.Your account & securityYour profile, password and two-factor authentication.Facility & System ConfigurationEach facility's details, location and operating hours.Identity & Access ManagementAdd users, give them roles and manage facilities.Billing & Cost ManagementA facility's costs, budgets, invoices and payments.Audit LogsRequests made by people and connected tools.Organisation SettingsDetails, billing, modules, holidays and brands.
Build and integrate
Connect AI tools and your own systems.
What’s new
- Getting the most from Performance Hub Agent on your desktopNew guides cover the Performance Hub Agent desktop app: getting around, switching between Session mode and Bot mode, choosing a model, slash commands, Connected Apps, the Kanban task board, Long-term Memory, Published Apps and Settings.AI AgentNew
- Performance Hub Agent for LinuxPerformance Hub Agent is now available for Linux, as a .deb package for Debian and Ubuntu and an .rpm package for Fedora, RHEL and openSUSE.AI Agent
- Ask AI in the docs: rate answers, and a clearer lookWhen you're signed in, you can rate an Ask AI answer in these docs with a thumbs up or down, add a reason, and ask from a shared link without losing your sign-in.Getting Started
Need a hand?
Our team, service status and the app are one click away.
- Contact supportTalk to our team about your sites.
- Finding your wayMenus, search and shortcuts in the app.
- System statusService health and incident history.
- Download our appsPerformance Hub Agent for Mac, Windows, Linux and iPhone, and Door & Gate Access.
- Open the dashboardGo to the Performance Hub app. (opens in a new tab)