Performance Hub Documentation
Everything you need to manage your facility operations, connect AI agents, and build powerful integrations with Performance Hub.
Module Documentation
Learn how to use Performance Hub's features to manage and grow your facility.
AI Agent
Your on-premise AI employee — an appliance at your facility with memory, files, automations, and live Performance Hub access.
View docsAI Insights & People
Understand visitor activity and occupancy with AI-powered insights into the people in your facility.
View docsModel Router
Buy AI inference on a prepaid balance: manage API keys, spend limits, auto top-up, and usage.
View docsAudio Control
Manage and control in-facility audio systems and zones.
View docsCCTV (VSaaS)
Cloud video surveillance for the cameras you already have — live view, timeline playback, recordings, retention, and secure guest sharing.
View docsDevice Management
Manage and configure connected devices across your sites.
View docsDisplay Screens
Cloud-managed digital signage for your TVs: a content library, playlists, schedules, takeovers, and automatic power and brightness.
View docsDoor & Gate Access
Let people unlock doors and gates from their phone, with Access Policies for who, where and when, auto-unlock schedules, user sync and a full access log.
View docsDuress
Silent duress alarms for staff at reception desks, clinics, shops, venues, schools and gyms: respond to alarms, run button tests and review incident history.
View docsPlatform essentials
Set up your account and facilities, and manage the people, billing and settings across your organisation.
First setup checklist
The steps to get a new organisation or facility ready.
Finding your way around
The main menu, facility selector and settings menu.
Your account & security
Your profile, password and two-factor authentication.
Facility & System Configuration
Each facility's details, location and operating hours.
Identity & Access Management
Add users, give them roles and manage facilities.
Billing & Cost Management
A facility's costs, budgets, invoices and payments.
Audit Logs
Requests made by people and connected tools.
Organisation Settings
Details, billing, modules, holidays and brands.
AI Agents
Connect AI assistants and agents to Performance Hub through the Model Context Protocol (MCP) server.
Developer & Partner Resources
Build on Performance Hub - sync data, trigger devices in real time, and ship integrations faster.
Partner Program
Learn how partners build, launch, and get discovered inside Performance Hub.
Become a partnerDeveloper & Partner Resources
Partner, Main Platform, and Universal APIs, plus the tooling to build on Performance Hub.
Explore resourcesSample Projects
Runnable reference apps showing recommended patterns, including a Door/Gate Controller demo.
Browse samplesGet Started
For Facility Managers
Get started with Performance Hub's powerful facility management features.
For Developers
Build powerful integrations with our APIs and connect AI agents.
Need help?
Our support team is here to help you get the most out of Performance Hub.