← CCTV Settings

Access Zones

The Access Zones settings page lets you define the physical zones in your facility, assign cameras to them, link zones to membership plans, and manage zone data synced from external systems. Access Zones Settings

Navigation Tabs

The Access Zones page has four tabs at the top:

TabDescription
Access ZonesView and manage configured zones
Camera AssignmentAssign cameras to zones
Membership PlansAssociate membership plans with zones
Access HoursConfigure when each zone can be accessed

Configured Zones

Configured zones are the named areas of your facility that you have set up in Performance Hub. Each zone displays:

  • Zone name
  • Assigned cameras — thumbnails of cameras covering that zone
  • Access Restriction — restrict users by specific tags. Set who can access this zone (e.g. "Anyone can access" or restricted by membership plan).

Use the view options (Grid, Compact, List) and the search bar to navigate zones. Zones can be clicked to open and edit their settings. Use Device Management to move the camera/s to a different zone.

Example Zones

ZoneCamerasAccess
CorridorGround Stairs, Upstairs BalconyAnyone
Elevator AreaUpstairs ElevatorAnyone
FoyerUpstairs FoyerAnyone
Functional TrainingFunctional Room ViewAnyone
Group Fitness StudioFusionAnyone
Gym FloorCardio, Machines, Weights AreaAnyone
HallwayGround Hallway, Gym HallwayAnyone
Kids ZoneCrecheRestricted by membership plan
OfficeGround OfficeAnyone
ReceptionGround Reception, WIFI-CAMERA ReceptionAnyone
Run ClubRun Club Room ViewRestricted by membership plan
Spin StudioCycle Lower, Cycle UpperAnyone
Yoga StudioYogaAnyone

External Zones

External zones are synced from your Partner system via the Partner API. They appear separately from configured zones and need to be either linked to an existing configured zone or kept as a standalone zone.

ActionDescription
LinkMerge the external zone with an existing configured zone that covers the same physical area
KeepConvert the external zone into a standalone configured zone
Auto-link allAutomatically links external zones to configured zones based on name similarity
Reset all linksRemoves all existing links between external and configured zones

Note: External zones may suggest similar zones they could be linked to. Review these suggestions carefully before confirming.