Brands & Customisation

A brand groups facilities that share branding and default settings, for example a hospitality group's café brand, a retail chain's outlet stores or a fitness operator's budget gyms. Each brand has its own settings in Brands & Customisation.

Quick reference

Where to find it: Settings (cog icon) → Organisation Settings → Brands & Customisation

Who can access: Organisation admins

Purpose: Manage each brand's settings, and add brands

Choose a brand

If your organisation has one brand, Brands & Customisation opens it straight away. The brand's name at the top is the brand switcher: click it to list your brands, each with how many facilities it has, for example "ACME Demo, 4 facilities". Click a brand to open it, or click Add Brand to add one.

The brand switcher open, listing ACME Demo with 4 facilities, and an Add Brand buttonThe brand switcher open, listing ACME Demo with 4 facilities, and an Add Brand button

Figure 1: The brand switcher, with Add Brand

A brand's sections

A brand's settings are grouped into sections, listed down the left:

GroupSections
GeneralBrand info and Modules
Website & directoryFacility editing
Content and integrationsDisplay screens, Dashboard banners, Partner integrations and Workflow templates. See Brand content & integrations.
Access & securityDoor access and Duress. See Brand access & security.

A section shows only when your organisation has a module that uses it. Business Suite organisations also see Side menu and Profile defaults.

Brand info

Details: "How the brand is named and where its users land."

  • Name: "Shown to admins wherever facilities are grouped by brand."
  • Redirect Dashboard: "The page to redirect users to when they log in instead of the default dashboard." Leave it as Default Dashboard to keep the usual dashboard.

The Brand info section of a brand, with Name and Redirect Dashboard, and the brand's section list on the leftThe Brand info section of a brand, with Name and Redirect Dashboard, and the brand's section list on the left

Figure 2: A brand's Brand info: its name and redirect dashboard