The Agent Interface

On this page

Below the agent switcher and metrics bar, the rest of the AI Agent module is the agent's own interface: chat, tasks, skills, memory, workspaces and the apps the agent is running, all in one place. This page is a tour of the screen. For the day-to-day mechanics of a conversation, see Using your agent.

The agent's interface: the row of tabs along the top with the Settings cog at the right, the conversation sidebar on the left, suggested prompts in the middle and the composer at the bottomThe agent's interface: the row of tabs along the top with the Settings cog at the right, the conversation sidebar on the left, suggested prompts in the middle and the composer at the bottom

Figure 1: The agent's interface — tabs along the top, conversations on the left, the composer at the bottom

The screen at a glance

AreaWhereWhat it's for
Top barAcross the topA row of tabs (hover over an icon to see its name), any Live Services tabs, and the Settings cog at the right
SidebarLeftThe list for the current tab: conversations on Chat, scheduled jobs on Tasks, skills on Skills, and so on
Main areaCentreThe open conversation, or the item you picked in the sidebar
ComposerBottomWhere you write. The paperclip attaches files, the microphone dictates, the workspace chip (for example Home) picks the workspace, and the model chip (auto by default) picks the model. For models that support it, a reasoning chip (Reasoning effort level) sets how much the model thinks before it answers
Workspace panelRightThe files in the current workspace. Open and close it with the arrow at the right edge of the screen

The expand control at the top right gives the agent's interface the full screen. Click it again to return to the module.

The tabs in the top bar:

TabWhat it shows
ChatYour conversations with the agent
TasksThe agent's scheduled jobs: see Automations
SkillsThe skills on this agent: see Skills
MemoryWhat the agent remembers: see Memory
SpacesThe agent's workspaces: see Workspace, files & wiki
TodosThe agent's checklist for the conversation you have open
InsightsToken and skill usage over time

Chat

Chat is where most work happens. The sidebar lists your conversations under date headings such as Today and Yesterday, with Filter conversations... at the top to find one by its title or by what was said in it. Click + to start a new conversation.

Everything about running a conversation (renaming, pinning, projects, attachments, approvals and reading a response) is on Using your agent.

Tasks

Tasks lists the agent's Scheduled jobs: the briefings, reports and checks it runs on its own. You can create and manage them here, or simply ask in a conversation. See The Tasks tab.

Skills

Skills lists the skills on this agent by category, so you can read, edit or add one. See The Skills tab. To share skills with other sites, use the Skill Library.

Memory

Memory shows what the agent knows: its notes, what it knows about you, and its Long-term memory (the Relations, Activity and Memories views). See Looking inside its memory.

Spaces

Spaces lists the agent's workspaces, the folders it works in. Switch the workspace for a conversation from the workspace chip in the composer. See Spaces.

Todos and the task list

When the agent works through a job with several steps (say, reconciling a supplier invoice, checking room bookings for the week, then drafting an email to the café manager), it keeps a checklist and ticks items off as it goes. Todos shows the Current task list for the conversation you have open, so you can see how far it has got. A conversation without a checklist shows "No active task list in this session."

To see the checklist next to the conversation, turn on Show Todos tab in workspace panel in Settings on the Appearance tab. A Todos tab then appears in the workspace panel.

Insights

Insights shows how the agent is being used: the tokens it uses, the skills it relies on and when it's busiest. Choose the period at the top: 7 days, 30 days, 90 days or 365 days. The Sessions, Messages and Tokens cards give the totals for that period.

Daily Tokens charts the Input and Output tokens for each day, and Token Breakdown gives the Input, Output and Total tokens for the period.

Daily Tokens chart in the Insights tab, with input and output tokens for each day over the last 30 daysDaily Tokens chart in the Insights tab, with input and output tokens for each day over the last 30 days

Figure 2: Daily Tokens on the Insights tab

Skill Usage shows the Total invocations and how many skills were used (Skills used), then a table with each skill's Skill, Uses, Views, Patches and Usage %. It shows at a glance which skills do most of the work, whether that's a room booking report for an office, a stock reorder for a shop or appointment reminders for a clinic.

Skill Usage card in the Insights tab, with total invocations, skills used and a table of skills such as room-booking-report and stock-reorder with their uses, views, patches and usage shareSkill Usage card in the Insights tab, with total invocations, skills used and a table of skills such as room-booking-report and stock-reorder with their uses, views, patches and usage share

Figure 3: Skill Usage on the Insights tab

Activity by Day and Activity by Hour show when the agent is used most, with a Peak marker on the busiest day and hour.

Insights counts tokens and activity. Billed AI spend is in Budgets & limits, along with the caps on the agent, and in Model Router.

Live Services tabs

When the agent starts a web app, such as a lobby welcome screen, a stock lookup for a shop floor or a menu board for a café, a tab for it appears in the top bar, next to the other tabs. Click it to open the app full screen, or dock it beside the chat to check it while you talk to the agent about changes. See Live Services tabs.

Settings

Click the Settings cog at the right of the top bar. Most of the settings below are about how you work with the agent and how it looks. Command approvals, Conversation compacting and Agent personality are the exceptions: they're saved on the agent itself, so they apply to everyone who uses it.

Conversation tab

Actions for the conversation you have open:

  • Transcript downloads it as a Markdown file, handy for a handover note or a record of a decision.
  • JSON exports the full conversation.
  • Import brings a conversation you exported back in, for example to move it to another of your agents.

Preferences tab

SettingWhat it does
Send KeyWhich key sends a message: Enter (Shift+Enter for newline), Ctrl+Enter (Enter for newline) or Shift+Enter (Enter for newline)
LanguageThe language of the agent's interface
Notification sound"Play a sound when the assistant finishes a response." Pick the chime (Pulse by default). Only you hear it
Show token usage after responsesShows the token count below each reply. You can also type /usage
Command approvalsWhen the agent asks before running a command. See Approvals
Conversation compactingWhen a long conversation is compacted, chosen from presets. See Long conversations and compacting
Agent personalityHow the agent should talk and behave, with presets to start from. See Personality

Agent personality setting with the Professional & concise, Friendly & conversational and Direct & to the point presets and a box for standing instructionsAgent personality setting with the Professional & concise, Friendly & conversational and Direct & to the point presets and a box for standing instructions

Figure 4: The Agent personality setting on the Preferences tab

Appearance

The agent's interface follows Performance Hub: switch Performance Hub between light and dark and the agent switches with it. It uses the Performance Hub skin by default, so it looks like the rest of the module. To try a different look, choose another skin under Skin in Settings on the Appearance tab.

Slash commands

Type / in the composer to see the commands available, then use the arrow keys and Enter to pick one. Your skills appear in the list too: type part of a skill's name to run it directly. Anything after / that isn't a command goes to the agent as an ordinary message.

Slash command list open above the message box, showing /help, /clear, /compress and /compactSlash command list open above the message box, showing /help, /clear, /compress and /compact

Figure 5: The slash command list

CommandWhat it does
/helpLists the commands
/newStarts a new conversation
/clearClears the messages in this conversation
/compress [topic]Compacts the conversation now, optionally keeping a topic in focus. /compact does the same. See Long conversations and compacting
/modelSwitches the model for this conversation, from the models your organisation allows
/workspaceSwitches to another workspace by name
/usageShows or hides the token count below each reply
/themeChanges the skin. Light and dark follow Performance Hub

On a phone or tablet

The agent's interface works in a phone or tablet browser too, which suits a quick check from the shop floor, a ward round or the front desk of a hotel.

  • On a narrow screen the tabs sit at the top of the sidebar, and the sidebar slides in over the chat. Pick a conversation and it slides away again.
  • The workspace panel slides in from the right edge.
  • On a touch screen, Enter adds a new line. Tap the send button to send.

The agent on a phone-sized screen, with suggested prompts and the message boxThe agent on a phone-sized screen, with suggested prompts and the message box

Figure 6: The agent on a phone

Managed for you

AI Agent page showing the agent switcher set to Front Office Agent, the Cloud relay status, live device metrics and the agent chat with suggested promptsAI Agent page showing the agent switcher set to Front Office Agent, the Cloud relay status, live device metrics and the agent chat with suggested prompts

Figure 7: The agent's interface, embedded in the AI Agent module

Performance Hub runs the agent's interface for you. Software updates, sign-in and the server it runs on are handled for you and managed from the AI Agent module, so the settings here are only the ones that are yours to choose: how you work, how it looks and how the agent behaves. You sign in to Performance Hub once, and that is who the agent sees in every conversation.