# Performance Hub Docs

> Product documentation for Performance Hub: module guides for running sites and facilities, AI agents, and developer and partner resources.

The full text of every page listed here is in https://docs.performancehub.co/llms-full.txt. Each page is also available as Markdown by adding .md to its address.

## Getting Started

- [Getting started](https://docs.performancehub.co/module-docs/getting-started/overview.md): Start here: sign in to the Performance Hub, set up your account and two-factor authentication, find your way around, and work through the first setup checklist for your organisation and facilities.
- [Signing in](https://docs.performancehub.co/module-docs/getting-started/signing-in.md): Sign in to the Performance Hub with single sign-on (Google, Microsoft, Slack or Apple) or with your email address and password, enter a verification code when asked, and reset a forgotten password.
- [Your account & security](https://docs.performancehub.co/module-docs/getting-started/your-account.md): Open your profile menu and User Preferences to update your name and phone number, change your password, turn on two-factor authentication, and set your default organisation, language and units.
- [Finding your way around](https://docs.performancehub.co/module-docs/getting-started/finding-your-way.md): The Performance Hub layout: the main menu of modules, the facility selector, notifications, your profile menu, and the settings menu with Facility & System Configuration and Identity and Access Management.
- [First setup checklist](https://docs.performancehub.co/module-docs/getting-started/first-setup.md): For organisation admins: the steps to get a new Performance Hub organisation or facility ready, in order: secure your account, check your organisation details and brand, add your facilities, check Facility & System Configuration, review roles, add users, then set up your modules.

## Organisation Settings

- [Organisation Settings](https://docs.performancehub.co/module-docs/organisation-settings/overview.md): Organisation Settings holds the settings that apply across your organisation: its details, billing, modules and public holidays, and the settings for each of its brands.
- [Organisation Details](https://docs.performancehub.co/module-docs/organisation-settings/organisation-details.md): Set how your organisation appears across the Performance Hub, the legal entity printed on invoices and statements, the people Performance Hub may contact about your account, and your registered and billing addresses.
- [Holiday Management](https://docs.performancehub.co/module-docs/organisation-settings/holiday-management.md): Public holidays are added to your facilities' holiday hours automatically, based on each facility's country and region. Use Holiday Management to choose which holidays are added and what they're called.
- [Brands & Customisation](https://docs.performancehub.co/module-docs/organisation-settings/brands.md): Each brand in your organisation has its own settings. Switch between brands, add a brand, and set a brand's name and the page its users land on.
- [Brand modules](https://docs.performancehub.co/module-docs/organisation-settings/brand-modules.md): Give the facilities under a brand their own set of modules instead of the organisation defaults: allow only the modules you choose, or allow every module except the ones you block.
- [Brand content & integrations](https://docs.performancehub.co/module-docs/organisation-settings/brand-content.md)
- [Brand access & security](https://docs.performancehub.co/module-docs/organisation-settings/brand-access-security.md): Choose which Performance Hub IAM roles give staff door access at a brand's facilities, and where a brand's duress response plans live.
- [Modules](https://docs.performancehub.co/module-docs/organisation-settings/modules.md): See and change the modules your organisation uses, and choose whether new modules Performance Hub releases are turned on automatically.
- [Billing: Who Pays](https://docs.performancehub.co/module-docs/organisation-settings/billing.md): Choose whether your organisation pays for all its facilities or each facility pays for itself, make exceptions for single facilities, and see when changes take effect.
- [Billing: Overview & Facilities](https://docs.performancehub.co/module-docs/organisation-settings/billing-overview.md): See your organisation's costs this month, set an organisation budget, compare every facility in the Facilities table, download billing documents and open one facility's billing.
- [Billing: Insights & Statements](https://docs.performancehub.co/module-docs/organisation-settings/billing-insights-statements.md): See twelve months of usage across every facility in Insights, and download your organisation's monthly statements, each listing every facility's total.
- [Billing: Payment Settings](https://docs.performancehub.co/module-docs/organisation-settings/billing-payment-settings.md): Manage your organisation's payment methods, the balance shared across the facilities it pays for, and the billing profile for its statements.
- [Organisation Settings: common questions](https://docs.performancehub.co/module-docs/organisation-settings/common-questions.md): Answers to common questions about Organisation Settings: who can see it, Holiday Management, Billing, turning modules off and changing who pays.

## Identity & Access Management

- [Identity & Access Management](https://docs.performancehub.co/module-docs/identity-access-management/overview.md): Identity & Access Management is where organisation admins manage who can use the Performance Hub: add users, give them roles, build roles from Performance Hub role templates, and manage the organisation's facilities.
- [Adding users](https://docs.performancehub.co/module-docs/identity-access-management/adding-users.md): Add a person to your organisation with Add New User: enter their details, choose a role and the facilities or regions it covers, review, then create the user or send an invitation.
- [Invitations](https://docs.performancehub.co/module-docs/identity-access-management/invitations.md): When you add someone who already has a Performance Hub account, they get an invitation to join your organisation. See pending invitations, resend them or cancel them.
- [Changing a user's roles](https://docs.performancehub.co/module-docs/identity-access-management/changing-roles.md): Give a person another role, change the facilities or regions a role covers for them, or take a role away, from the User Permissions tab.
- [Removing users](https://docs.performancehub.co/module-docs/identity-access-management/removing-users.md): Remove from organisation takes away every role a person has in your organisation. Their Performance Hub account, and their access to other organisations, stay.
- [Roles](https://docs.performancehub.co/module-docs/identity-access-management/roles.md): The Roles tab lists the Performance Hub role templates and your organisation's own roles, with the modules and access scope of each.
- [Creating & editing roles](https://docs.performancehub.co/module-docs/identity-access-management/creating-roles.md): Add a role with a name, choose whether it makes holders organisation admins or requires a verification code at sign-in, then set its access scope and module access.
- [Access scope & module access](https://docs.performancehub.co/module-docs/identity-access-management/access-scope-and-modules.md): A role's access scope decides which facilities its holders can work with: chosen facilities, whole regions, the organisation, or chosen per user. Module access decides which modules they can use there.
- [Role templates](https://docs.performancehub.co/module-docs/identity-access-management/role-templates.md): Performance Hub role templates are ready-made roles kept up to date by Performance Hub. Use them as they are, customise one to make a copy your organisation owns, or hide the ones you don't need.
- [Facilities](https://docs.performancehub.co/module-docs/identity-access-management/facilities.md): The Facilities tab lists every facility in your organisation with its brand and region. Add facilities, open one to manage its profile and modules, and find recently deleted facilities.
- [Adding facilities](https://docs.performancehub.co/module-docs/identity-access-management/adding-facilities.md): Add a new site to your organisation with Add New Facility: choose its brand and region, name it, add its contact details and address, then set its hours and other details in Facility & System Configuration.
- [Facility settings & modules](https://docs.performancehub.co/module-docs/identity-access-management/facility-settings.md): Open a facility from the Facilities tab to see its status and profile, who has access, business details, organisation notes, and the modules it can use, and to switch it between custom modules and its brand defaults.
- [Deleting & restoring facilities](https://docs.performancehub.co/module-docs/identity-access-management/deleting-facilities.md): Delete a facility you no longer need, after removing its devices and settling its bills. Deleted facilities are hidden from everyone and can be restored for 30 days.
- [Bulk requests & approvals](https://docs.performancehub.co/module-docs/identity-access-management/bulk-requests.md): Removing more than 25 people from your organisation at once needs a second organisation admin to approve. Send a bulk request for approval, and approve requests from other admins.
- [Accepting an invitation](https://docs.performancehub.co/module-docs/identity-access-management/accepting-invitations.md): If you already have a Performance Hub account and another organisation invites you to join, open the link in the invitation email to accept or decline it.
- [Identity & Access Management: common questions](https://docs.performancehub.co/module-docs/identity-access-management/common-questions.md): Answers to common questions about users, invitations, roles, role templates, access scope, module access and facilities in Identity & Access Management.

## Facility & System Configuration

- [Facility & System Configuration](https://docs.performancehub.co/module-docs/facility-system-config/overview.md): Facility & System Configuration holds each facility's core details, physical location and operating hours. Door auto-unlock, screen power, audio and workflows follow the hours you set here.
- [Primary details](https://docs.performancehub.co/module-docs/facility-system-config/primary-details.md): Set a facility's brand, facility name, primary location email and phone, and the other email addresses associated with it, in Facility & System Configuration.
- [Facility location](https://docs.performancehub.co/module-docs/facility-system-config/location.md): Set a facility's physical address and map position: find it with Google address search (AUTO DETECT), or enter it by hand (MANUAL INPUT), then fine-tune the map marker.
- [Staffed hours](https://docs.performancehub.co/module-docs/facility-system-config/facility-hours.md): Set a facility's time zone and staffed hours, copy hours between days, and read the weekly overview of staffed and unstaffed/extended hours.
- [Unstaffed/Extended hours](https://docs.performancehub.co/module-docs/facility-system-config/extended-hours.md): Set the hours a facility is open without staff on site, such as after-hours member access, and turn them on or off.
- [Holiday hours](https://docs.performancehub.co/module-docs/facility-system-config/holiday-hours.md): Set Default Holiday Hours for public holidays, adjust the upcoming holidays added for your region, and add your own holiday blocks for closures and special days.
- [How hours are used](https://docs.performancehub.co/module-docs/facility-system-config/how-hours-are-used.md): The features that follow a facility's staffed, unstaffed/extended and holiday hours: door auto-unlock, display screens, audio and workflows, and how long changes take to reach devices.
- [Facility & System Configuration: common questions](https://docs.performancehub.co/module-docs/facility-system-config/common-questions.md): Answers to common questions about facility details, location, time zones, and staffed, unstaffed/extended and holiday hours.

## Billing & Cost Management

- [Billing & Cost Management](https://docs.performancehub.co/module-docs/billing-cost-management/overview.md): Billing & Cost Management is a facility's own billing: its costs this month, budgets, invoices and receipts, the rates that apply, and its payment settings. Learn who can see it, and when a facility's billing is in Organisation Settings instead.
- [Billing & Cost Management: Overview tab & budgets](https://docs.performancehub.co/module-docs/billing-cost-management/costs-and-budgets.md): Read the facility's cost summary, balance and usage charts on the Overview tab, and set a monthly budget to get email alerts before you overspend.
- [Billing & Cost Management: Cost Breakdown & Pricing](https://docs.performancehub.co/module-docs/billing-cost-management/cost-breakdown-pricing.md): See a month's usage by service group and what changed since last month on the Cost Breakdown tab, and the rates that apply to your account on the Pricing tab.
- [Billing & Cost Management: Invoices & Receipts](https://docs.performancehub.co/module-docs/billing-cost-management/invoices-receipts.md): Find, filter and download every billing document for a facility: platform invoices, balance top-up receipts and Model Router receipts.
- [Billing & Cost Management: Payment Settings](https://docs.performancehub.co/module-docs/billing-cost-management/payment-settings.md): Add a primary and a backup card, top up the facility's balance or turn on auto top-up, and set the billing profile: invoice address, invoice entity, billing contacts and CC emails.
- [Billing & Cost Management: common questions](https://docs.performancehub.co/module-docs/billing-cost-management/common-questions.md): Answers to common questions about Billing & Cost Management: why it isn't in the menu, who pays for a facility, missing tabs, estimates and statements, usage months, settlement methods, budget alerts and removed facilities.

## What's New

- [What's New in 2026](https://docs.performancehub.co/module-docs/whats-new/2026.md): Every Performance Hub product release and feature announcement in 2026, grouped by quarter, newest first.
- [What's New in 2025](https://docs.performancehub.co/module-docs/whats-new/2025.md): Every Performance Hub product release and feature announcement in 2025, grouped by quarter, newest first.

## AI Agent

- [Overview](https://docs.performancehub.co/module-docs/ai-agent/overview.md): The AI Agent module — Enterprise Grade Hermes, a dedicated AI agent for your facility, on an on-site AI Agent Processor or as a Cloud Agent, that knows your business through Performance Hub, remembers everything, and works for you around the clock.
- [Getting Started](https://docs.performancehub.co/module-docs/ai-agent/getting-started.md): From first visit to first conversation — choosing a Physical Agent or a Cloud Agent, pairing an AI Agent Processor or launching a Cloud Agent in a region you choose, the advanced settings, and meeting your agent.
- [Using Your Agent](https://docs.performancehub.co/module-docs/ai-agent/using-your-agent.md): Day-to-day work in the agent's chat — managing conversations and projects, attachments, voice, steering and reading responses, model selection, command approvals, and keeping long conversations healthy.
- [The Agent Interface](https://docs.performancehub.co/module-docs/ai-agent/the-agent-interface.md): A tour of the agent's interface in the AI Agent module — the top bar and its tabs, the conversation sidebar, the workspace panel, settings, appearance, slash commands, and using it on a phone or tablet.
- [Notifications](https://docs.performancehub.co/module-docs/ai-agent/notifications.md): How your agent reaches you — push notifications to your phone and browser, watch-for-events requests, inline replies, response-ready alerts, and sensible-use limits.
- [Agent Capabilities](https://docs.performancehub.co/module-docs/ai-agent/agent-capabilities.md): What your agent can do — research, documents and spreadsheets, images, data analysis, generated files, Performance Hub operations, Connected Apps, published apps for your screens — plus practical prompting tips.
- [Skills](https://docs.performancehub.co/module-docs/ai-agent/skills.md): What skills are, the built-in skills every AI Agent ships with, how to teach your agent new ones, the Skills tab, and sharing and installing skills through the Skill Library.
- [Automations & Scheduled Tasks](https://docs.performancehub.co/module-docs/ai-agent/automations.md): Putting your agent to work unattended — natural-language scheduled tasks, the Tasks tab, recurring reports and briefings, monitoring, and keeping automations healthy.
- [Workspace, Files & Wiki](https://docs.performancehub.co/module-docs/ai-agent/workspace-files-and-wiki.md): Where your agent keeps its work — the workspace for files and documents, the files panel, spaces, and the wiki for structured, long-lived notes.
- [Memory](https://docs.performancehub.co/module-docs/ai-agent/memory.md): How your agent remembers — long-term memory across conversations, the Relations, Activity and Memories views, and how to correct or remove what it knows.
- [Personality](https://docs.performancehub.co/module-docs/ai-agent/personality.md): Shaping how your agent behaves — setting its personality in conversation or with the Agent personality setting, naming your agent, standing behavioural instructions, and what belongs in personality versus memory.
- [Device Management](https://docs.performancehub.co/module-docs/ai-agent/device-management.md): The agent switcher, the metrics bar and the Device management drawer — live metrics, storage, connection and software status, updates, configuration, VPN, scheduled reboots, remote actions, and replacing or removing an agent.
- [Access Control](https://docs.performancehub.co/module-docs/ai-agent/access-control.md): Who can open your AI Agent — the owner, restricting access to the people you choose, access requests and approvals, hiding the agent, reallocating the owner, and Performance Hub Support access.
- [Budgets & Limits](https://docs.performancehub.co/module-docs/ai-agent/budgets-and-limits.md): Controlling what your AI Agent can spend — current spend and runway, daily, monthly and lifetime spend caps, rate limits, the spend chip, and how spending relates to your Model Router balance.
- [Connecting to Performance Hub](https://docs.performancehub.co/module-docs/ai-agent/connecting-to-performance-hub.md): MCP access — how your AI Agent reads and acts on your Performance Hub data, which access scope and capabilities to grant it, tool selection, and how to revoke access.
- [Backups](https://docs.performancehub.co/module-docs/ai-agent/backups.md): How your AI Agent's data is protected — automatic hourly cloud backups, the Backups tab and its 90-day coverage, manual backups, retention and pinning, storage regions, and Backup health.
- [Restore & Recovery](https://docs.performancehub.co/module-docs/ai-agent/restore-and-recovery.md): Getting data back — browsing inside restore points, version history for a single file, full and selective restores, the restore banner, undo, replacing failed hardware, and removing an agent.
- [How It Works](https://docs.performancehub.co/module-docs/ai-agent/how-it-works.md): The architecture behind the AI Agent — Physical Agents and Cloud Agents, where your data lives, how your browser reaches the agent, how the agent gets AI models and Performance Hub access, and how updates and backups flow.
- [The Hardware](https://docs.performancehub.co/module-docs/ai-agent/the-hardware.md): The AI Agent Processor appliance — what it is, where to install it, how to connect it to your network, and where to find its regulatory and compliance information.
- [Migrating to Your Agent](https://docs.performancehub.co/module-docs/ai-agent/migrating-to-your-agent.md): Bringing an existing AI assistant's life across — chat history, memory, files, skills, and schedules — with the built-in migration skill, in one guided conversation.
- [Opening a Terminal](https://docs.performancehub.co/module-docs/ai-agent/opening-a-terminal.md): How to open a terminal and paste the migration command on Windows, macOS, and Ubuntu — step-by-step, with screenshots, for people who have never used a command line.
- [Reference](https://docs.performancehub.co/module-docs/ai-agent/reference.md): Every AI Agent setting, default, limit, and cadence in one place — the tables to check when you need the exact number.
- [Security & Privacy](https://docs.performancehub.co/module-docs/ai-agent/security-privacy.md): The AI Agent's security posture in one place — where data lives, encryption, credentials, network exposure, access enforcement, and what Performance Hub can and cannot see.
- [Troubleshooting](https://docs.performancehub.co/module-docs/ai-agent/troubleshooting.md): Diagnosing the common problems — offline devices, health banners and device diagnostics, an unresponsive agent, spend caps and an empty balance, access lockouts, pairing and launch errors, and backup or restore failures.
- [Common Questions](https://docs.performancehub.co/module-docs/ai-agent/common-questions.md): Frequently asked questions about the AI Agent — Physical or Cloud Agent, privacy and data location, power loss, costs, updates, moving and replacing hardware, and more.

## AI Insights & People

- [Overview](https://docs.performancehub.co/module-docs/ai-insights-people/overview.md): AI Insights & People — face recognition and people analytics on top of the CCTV / VSaaS platform: who is in your facility, when they visit, how zones are used, and whether anyone is somewhere they shouldn't be.
- [How it works](https://docs.performancehub.co/module-docs/ai-insights-people/how-it-works.md): The identification pipeline behind AI Insights & People — how a detected face becomes an identified member, an unsure visitor, a shadow profile, or a blacklist drop, and how self learning closes the gap.
- [Getting started](https://docs.performancehub.co/module-docs/ai-insights-people/getting-started.md): Enable AI Insights & People for your facility: turn on the feature, enable People Tracking per camera, switch on Enhanced AI Analysis, sync your members, and verify identifications.
- [People timeline](https://docs.performancehub.co/module-docs/ai-insights-people/people-timeline.md): The People timeline: every detected individual across your cameras, classification filters, the detection-threshold toggle, and bulk merge / identify / delete actions.
- [People & profiles](https://docs.performancehub.co/module-docs/ai-insights-people/people-and-profiles.md): The People list and person profiles: search and filters, member cards, the profile panel, editing, external sync conflicts, shadow photos, AI insights, and identify / merge / delete.
- [Reports](https://docs.performancehub.co/module-docs/ai-insights-people/reports.md): The Reports view: KPI tiles, the Zone Activity Heatmap, busiest and low-utilisation zones, zone deep dives, Zone Access Violations, and sentiment & demographics analytics.
- [Self Learning](https://docs.performancehub.co/module-docs/ai-insights-people/self-learning.md): The Self Learning view: how the system links unidentified people to real members by correlating visits with check-ins, the decision flow, the review queue, and approve / reject / link / unlink.
- [Access zones](https://docs.performancehub.co/module-docs/ai-insights-people/access-zones.md): Access zones: mapping cameras to named zones, tying zones to membership plans and access hours, and how zone access violations are surfaced on the timeline and in reports.
- [Blacklist](https://docs.performancehub.co/module-docs/ai-insights-people/blacklist.md): Blacklisting faces: what it does, when to use it (false positives like posters and mannequins), both entry points, and how to review or remove blacklisted faces.
- [Settings](https://docs.performancehub.co/module-docs/ai-insights-people/settings.md): The AI Insights & People settings: the shared Settings sidebar, Profile Info, Person Types & Tagging, Person Data, People Timeline grouping, and Sentiment Scoring.
- [Face recognition tuning](https://docs.performancehub.co/module-docs/ai-insights-people/face-recognition-tuning.md): The Face Recognition settings: Member Matching thresholds and presets (Lenient / Balanced / Strict), Shadow Profile quality gates, Self Learning parameters, and how to tune them safely.
- [Security & privacy](https://docs.performancehub.co/module-docs/ai-insights-people/security-privacy.md): How AI Insights & People handles biometric and personal data: storage and isolation, access control, guest exclusion, AI-estimated attributes, retention, deletion, and operator obligations.
- [Integrations & MCP](https://docs.performancehub.co/module-docs/ai-insights-people/integrations-and-mcp.md): Building on AI Insights & People — the seven insights_* MCP tools in depth, AI Agent automation patterns for people data, and access requirements.
- [Reference](https://docs.performancehub.co/module-docs/ai-insights-people/reference.md): Every number, default, threshold, preset, filter, and status in AI Insights & People on one page — matching thresholds, quality gates, self-learning parameters, timeline filters, KPI definitions, and MCP tools.
- [Troubleshooting](https://docs.performancehub.co/module-docs/ai-insights-people/troubleshooting.md): Diagnosing AI Insights & People problems: nothing on the timeline, members not being identified, duplicate profiles, wrong matches, missing reports, and Self Learning issues.
- [Common questions](https://docs.performancehub.co/module-docs/ai-insights-people/common-questions.md): Frequently asked questions about AI Insights & People — accuracy, privacy, member matching, unsure profiles, sentiment, capacity, and how it relates to the CCTV module.

## Audio Control

- [Audio Control](https://docs.performancehub.co/module-docs/audio-control/overview.md): The Audio Control section lets you manage music playback across your facility's Sonos speakers directly from Performance Hub.
- [Audio Control Settings](https://docs.performancehub.co/module-docs/audio-control/settings.md): The Audio Control Settings page lets you configure when music starts and stops, set volume levels for different operating periods, schedule automatic volume...

## Audit Logs

- [Audit Logs](https://docs.performancehub.co/module-docs/audit-logs/overview.md): Audit Logs is a record of the requests made to Performance Hub in your organisation, by people and by connected tools: who made each request, from where, what was called, the result and how long it took.
- [The dashboard](https://docs.performancehub.co/module-docs/audit-logs/the-dashboard.md): The Audit Logs dashboard shows request totals, error rates and charts for a time window, with the busiest endpoints and users. Click a chart bucket or a row to open the matching logs.
- [Finding requests](https://docs.performancehub.co/module-docs/audit-logs/finding-requests.md): Find requests on the Audit Logs Logs tab: filter by time range, email address, IP address, endpoint, organisation, facility, method and status, use the * wildcard and share a filtered view.
- [Reading a log entry](https://docs.performancehub.co/module-docs/audit-logs/reading-a-log-entry.md): Open a request in Audit Logs to see when it happened, who made it, where from, and what was sent and returned. For a failed request, Generate summary explains the error in plain language.
- [Exporting logs](https://docs.performancehub.co/module-docs/audit-logs/exporting-logs.md): Export the requests loaded on the Audit Logs Logs tab to a CSV file: what the file contains, how many rows it holds, and how to export more.
- [Investigation examples](https://docs.performancehub.co/module-docs/audit-logs/investigation-examples.md): Step-by-step Audit Logs investigations for common questions across offices, retail, hospitality, clinics, aquatic centres, gyms and multi-site operators.
- [Audit Logs: common questions](https://docs.performancehub.co/module-docs/audit-logs/common-questions.md): Answers to common questions about Audit Logs: access, how far back logs go, payload previews, UTC times in CSV exports, organisations you can see and live updates.

## CCTV / VSaaS

- [Overview](https://docs.performancehub.co/module-docs/cctv-vsaas/overview.md): The CCTV / VSaaS module — cloud video surveillance built on an on-site Edge Processor appliance: any IP camera, cloud recordings in the region you choose, live view from anywhere, and no port-forwarding.
- [How It Works](https://docs.performancehub.co/module-docs/cctv-vsaas/how-it-works.md): The architecture behind CCTV / VSaaS — how cameras reach the Edge Processor, how footage reaches the cloud, how live view reaches your browser, and what happens when the internet goes out.
- [The Hardware](https://docs.performancehub.co/module-docs/cctv-vsaas/the-hardware.md): The Edge Processor appliance — the four capacity tiers, detailed specifications, camera capacity guidance, placement, power, and network requirements.
- [Specifications](https://docs.performancehub.co/module-docs/cctv-vsaas/specifications.md): Full specification tables for the Edge Processor appliance — general, compute, storage, networking, ports, industrial I/O, power, and environmental.
- [Getting Started](https://docs.performancehub.co/module-docs/cctv-vsaas/getting-started.md): From unboxing the Edge Processor to your first live camera — claiming the appliance by serial number, adding a camera with the built-in stream test, and checking your first recordings.
- [Cameras & Devices](https://docs.performancehub.co/module-docs/cctv-vsaas/cameras-and-devices.md): Adding network cameras to an Edge Processor, stream-URL guidance, the built-in stream test, every per-camera setting, and removing or moving cameras.
- [Recording](https://docs.performancehub.co/module-docs/cctv-vsaas/recording.md): How recording works — motion-triggered vs continuous modes, pre-roll and post-roll, clip length, motion zones, thumbnails and previews, and what happens when the internet is down.
- [Live View](https://docs.performancehub.co/module-docs/cctv-vsaas/live-view.md): Live video walls — layouts from 1 to 10 cameras, shared and personal views, per-stream and global quality control, fullscreen mode, and the inactivity prompts.
- [Timeline & Playback](https://docs.performancehub.co/module-docs/cctv-vsaas/timeline-and-playback.md): The Timeline — scrubbing a camera's day, the recordings rail, the timelapse filmstrip, live mode, snapshots, and keyboard shortcuts.
- [Recordings](https://docs.performancehub.co/module-docs/cctv-vsaas/recordings.md): The Recordings browser — filtering by camera, location, date, and type; the video player; downloading clips; and the Dashboard's recording widgets.
- [Retain & Archive](https://docs.performancehub.co/module-docs/cctv-vsaas/retain-and-archive.md): Retaining recordings so they never age out — how retention works, reasons and the audit trail, finding retained footage, and unretaining.
- [Sharing & Guest Access](https://docs.performancehub.co/module-docs/cctv-vsaas/sharing-and-guest-access.md): Time-limited guest links — sharing Timeline, Live View, or Recordings with people outside Performance Hub, delivery by SMS or link, what guests can and can't do, and revoking access.
- [Storage & Retention](https://docs.performancehub.co/module-docs/cctv-vsaas/storage-and-retention.md): Cloud storage — the usage summary and per-category breakdown, choosing one of 16 storage regions, the three retention policies, and how storage is billed.
- [Device Health & Monitoring](https://docs.performancehub.co/module-docs/cctv-vsaas/device-health-and-monitoring.md): Keeping the fleet healthy — the device status popover, what the Edge Processor reports, online/offline behaviour, temperature, the upload queue, and remote actions.
- [Integrations & MCP](https://docs.performancehub.co/module-docs/cctv-vsaas/integrations-and-mcp.md): Building on CCTV / VSaaS — the MCP tool surface, the AI Agent appliance as the preferred integration path, real-time events, and authentication.
- [Access Control & Permissions](https://docs.performancehub.co/module-docs/cctv-vsaas/access-control-and-permissions.md): Who can see and do what — facility scoping, staff roles, guest link boundaries, module gating, and MCP access rules.
- [Security & Privacy](https://docs.performancehub.co/module-docs/cctv-vsaas/security-privacy.md): The security posture of CCTV / VSaaS — encryption, network design, data residency, retention as a privacy control, access logging, and CCTV signage obligations.
- [Reference](https://docs.performancehub.co/module-docs/cctv-vsaas/reference.md): Every number, option, default, and setting in CCTV / VSaaS on one page — hardware tiers, recording behaviour, retention options, share expiries, layouts, shortcuts, and network requirements.
- [Troubleshooting](https://docs.performancehub.co/module-docs/cctv-vsaas/troubleshooting.md): Symptom-first fixes — claiming problems, camera streams that won't add or drop out, live view issues, missing recordings, upload backlogs, and overheating.
- [Common Questions](https://docs.performancehub.co/module-docs/cctv-vsaas/common-questions.md): Quick answers about CCTV / VSaaS — cameras, hardware, storage, privacy, sharing, and how it compares to a traditional NVR.

## Device Management

- [Device Management overview](https://docs.performancehub.co/module-docs/device-management/overview.md): Device Management lists every device at the selected facility, whatever module it belongs to, with its status, network, uptime and serial number. Add devices, check their health and run facility-wide actions.
- [The device list](https://docs.performancehub.co/module-docs/device-management/device-list.md): Search, filter, sort and choose the columns of the Device Management list, read each device's status, network and uptime, and check the site internet speed.
- [Adding devices](https://docs.performancehub.co/module-docs/device-management/adding-devices.md): Add a device to your facility from Device Management: scan its QR code or enter its serial number or pairing code, or choose the device type yourself.
- [Adding network cameras](https://docs.performancehub.co/module-docs/device-management/adding-network-cameras.md): Add one or more existing RTSP network cameras to an edge processor from Device Management: stream URL, stream test, name, location, and recording and AI settings.
- [Device details](https://docs.performancehub.co/module-docs/device-management/device-details.md): Open a device from the Device Management list to see its live metrics, connection, device and software details, change its name, location and recording settings, and test a camera's stream.
- [Device actions](https://docs.performancehub.co/module-docs/device-management/device-actions.md): Facility-wide actions from the Actions menu, one device's Advanced tab (reboot, unlock updates, Wi-Fi, move and decommission), and how software updates install.
- [Network & installation](https://docs.performancehub.co/module-docs/device-management/network-and-installation.md): Guidance for installing devices at any site: naming conventions, Ethernet over Wi-Fi, static IP addresses for cameras, placement and ventilation, and keeping a device inventory.
- [Troubleshooting](https://docs.performancehub.co/module-docs/device-management/troubleshooting.md): Fixes for common Device Management issues: offline devices, weak Wi-Fi, high temperature, updates that don't install, cameras with no picture, blank screens, duress button presses that don't raise an alert and many devices offline at once.
- [Common questions](https://docs.performancehub.co/module-docs/device-management/common-questions.md): Answers to common questions about Device Management: dimmed and indented rows, Pending devices, moving and decommissioning devices, exporting the list, and where the old add button went.

## Display Screens

- [Display Screens](https://docs.performancehub.co/module-docs/display-screens/overview.md): Display Screens is cloud-managed digital signage for the TVs in your offices, stores, venues, campuses, clinics and gyms: pair screens, build a content library and playlists, publish apps your AI agent builds, schedule what plays when, take over every screen in seconds, and automate power and brightness.
- [Adding a screen](https://docs.performancehub.co/module-docs/display-screens/adding-a-screen.md): Connect a Display Screen Player to a TV or monitor and your network, then pair it with your facility using the 6-character pairing code or QR code shown on the TV.
- [Smart Displays and published apps](https://docs.performancehub.co/module-docs/display-screens/published-apps.md): Turn any screen into a Smart Display: your AI Agent hosts the app and changes what it shows as things change around the screen. Examples for offices, restaurants, hotels, clinics, shopping centres and gyms, plus On-Device Web Apps for content that doesn't need to adapt.
- [Display Screen Player](https://docs.performancehub.co/module-docs/display-screens/hardware-overview.md): The Display Screen Player is the fanless player behind each display screen: the current model, what's in the box, its ports and what each one is used for, and how it pairs with your facility.
- [Mounting & Dimensions](https://docs.performancehub.co/module-docs/display-screens/hardware-mounting.md): Physical installation of the Display Screen Player: dimensions and weight, the supplied mounting bracket kit, wall, DIN rail and cable-tie mounting, and placement guidance for a fanless player.
- [Power & Connectivity](https://docs.performancehub.co/module-docs/display-screens/hardware-power-networking.md): Powering the Display Screen Player with its supplied adapter or a PoE dongle, connecting it to your network over Ethernet or Wi-Fi, and connecting the TV over HDMI, including how Display Automations turn it on and off.
- [Specifications](https://docs.performancehub.co/module-docs/display-screens/hardware-specifications.md): Full specification tables for the current Display Screen Player (ASUS NUC 13 Rugged with Intel Processor N50): processor, memory, display, network, ports, power, environment and mounting, with sources.
- [Hardware Troubleshooting](https://docs.performancehub.co/module-docs/display-screens/hardware-troubleshooting.md): Fixing Display Screen Player hardware problems: Check HDMI, displays that won't turn on or off, players with no power, offline screens and players that run hot.
- [Screens](https://docs.performancehub.co/module-docs/display-screens/screens.md): The Screens tab lists every display screen at your facility with its status and what it is playing. Add (pair) a screen, filter and search, turn all displays on or off, and take over screens.
- [Screen overview](https://docs.performancehub.co/module-docs/display-screens/screen-details.md): A screen's details panel and its Overview tab: quick actions such as Display on and Display message, live metrics, live view, and connection and device details.
- [Screen content](https://docs.performancehub.co/module-docs/display-screens/screen-content.md): A screen's Content tab: what is playing now, the next 24 hours, everything published to the screen and where it comes from, and taking over a single screen.
- [Screen settings](https://docs.performancehub.co/module-docs/display-screens/screen-settings.md): A screen's Settings tab: name, groups and tags, Data Source, display, casting and audio, session timer, connectivity and peripherals, relay controller and the screen key.
- [Advanced & device actions](https://docs.performancehub.co/module-docs/display-screens/screen-advanced.md): A screen's Advanced tab: restart the player, unlock updates, manage Wi-Fi, move the screen to another facility, diagnostics, and remove and reset the screen.
- [Library](https://docs.performancehub.co/module-docs/display-screens/library.md): The Display Screens Library holds everything a screen can show: images, videos, External Web Pages, On-Device Web Apps, Agent: Published Apps and CCTV/VSaaS: Live Views. Add, organise, preview and publish content.
- [Adding content](https://docs.performancehub.co/module-docs/display-screens/adding-content.md): Add content to the Display Screens Library: upload or import images and videos, add External Web Pages, upload On-Device Web Apps, add Agent: Published Apps and create CCTV/VSaaS live views.
- [Publishing content](https://docs.performancehub.co/module-docs/display-screens/publishing.md): Publish a Library item or playlist to screens, groups, the whole facility, a brand or the organisation: always, on a schedule, or as a takeover.
- [Playlists](https://docs.performancehub.co/module-docs/display-screens/playlists.md): Build looping Display Screens playlists from Library items, with transitions, per-item timing, fit and date ranges. Preview in landscape and portrait, then publish to screens.
- [Schedule](https://docs.performancehub.co/module-docs/display-screens/schedule.md): The Display Screens Schedule is a calendar of takeovers, scheduled and default content for a facility or screen. Schedule content for set days, times and dates in the facility's time zone, and click an event to edit or remove it.
- [Display Automations](https://docs.performancehub.co/module-docs/display-screens/settings.md): Facility-wide Display Screens settings, Display Automations (turn displays on and off with staffed hours or a custom schedule, on holidays and with Check-in power) and the brand's boot screen.
- [Brightness](https://docs.performancehub.co/module-docs/display-screens/settings-brightness.md): Change display screen brightness automatically: a daytime and a night-time level, starting at dawn and nightfall, with staffed hours, or at set times.
- [Fallback Slate](https://docs.performancehub.co/module-docs/display-screens/settings-fallback-slate.md): Brand the Fallback Slate that display screens show when nothing is published or nothing published can play: message, background colour, logo and facility name.
- [Updates & CCTV](https://docs.performancehub.co/module-docs/display-screens/settings-updates.md): How often display screens check for changes, the nightly player restart, and allowing CCTV live views on display screens.
- [Troubleshooting](https://docs.performancehub.co/module-docs/display-screens/troubleshooting.md): Fixes for common Display Screens issues: displays on or off at the wrong times, screens that are not responding or provisioning, content or published apps that don't appear, blank web pages and picture problems.
- [Common questions](https://docs.performancehub.co/module-docs/display-screens/common-questions.md): Answers to common Display Screens questions: hardware, portrait screens, how quickly changes reach screens, sharing content across facilities, casting, published apps, Backup Media and your AI agent.

## Door & Gate Access

- [Door & Gate Access](https://docs.performancehub.co/module-docs/door-gate-access/overview.md): Door & Gate Access lets your facility's members and authorised users unlock physical doors and gates with one tap in the mobile app, while you control exactly who can open which doors, when, and from where.
- [How Access Decisions Work](https://docs.performancehub.co/module-docs/door-gate-access/how-access-works.md): The model behind every unlock: who is allowed through a door, in what order the checks run, and how Access Policies, grants, and safety checks interact.
- [Access Policy Schedules](https://docs.performancehub.co/module-docs/door-gate-access/access-time-windows.md): Configure the Anytime, Weekly, and One-time schedules used by Access Policies and separate additive grant windows.
- [Door & Gate Controller](https://docs.performancehub.co/module-docs/door-gate-access/hardware-overview.md): The physical controller that powers Door & Gate Access — models, what's in the box, panel layout, indicator lights, and the built-in sounder.
- [Mounting & Dimensions](https://docs.performancehub.co/module-docs/door-gate-access/hardware-mounting.md): Physical installation of the Door & Gate Controller — appearance, enclosure dimensions, DIN rail and wall mounting, and placement guidance.
- [Power & Connectivity](https://docs.performancehub.co/module-docs/door-gate-access/hardware-power-networking.md): Powering the Door & Gate Controller (PoE splitter or DC supply) and connecting it to your network over Ethernet, Wi-Fi, or 4G backup.
- [Relay Wiring Guide](https://docs.performancehub.co/module-docs/door-gate-access/hardware-relay-wiring.md): Wiring the Door & Gate Controller's relay to door hardware — electric strikes, magnetic locks, exit buttons, and emergency exit devices, with diagrams.
- [Hardware Troubleshooting](https://docs.performancehub.co/module-docs/door-gate-access/hardware-troubleshooting.md): Diagnosing Door & Gate Controller hardware problems — power, network, relay, and lock wiring — with simple on-site tests.
- [Hardware Specifications](https://docs.performancehub.co/module-docs/door-gate-access/hardware-specifications.md): Full specification tables for the Door & Gate Controller — general, electrical, relay, Wi-Fi, Bluetooth, 4G LTE bands, antennas, and compliance.
- [Doors](https://docs.performancehub.co/module-docs/door-gate-access/doors.md): The Doors tab is your live view of every door and gate at the facility: status counters, access analytics, the door list, and a recent-activity feed.
- [Adding a Door or Gate](https://docs.performancehub.co/module-docs/door-gate-access/adding-doors.md): Pairing a new door/gate controller with your facility so it appears in the Doors tab and can be unlocked from the mobile app.
- [Users](https://docs.performancehub.co/module-docs/door-gate-access/user-access.md): The Users tab lists every person who can use the mobile app, including identity, policy attribution, grants, and the access kill switch.
- [App Invitations](https://docs.performancehub.co/module-docs/door-gate-access/invitations.md): Invitations are emails that tell a person they've been given door access and link them to the mobile app downloads, sent per user, in bulk, or automatically on sync.
- [Sync & Integrations](https://docs.performancehub.co/module-docs/door-gate-access/sync-and-integrations.md): Sync mirrors people from your other systems into Users automatically, so door access follows your member database without manual data entry.
- [Access Policies](https://docs.performancehub.co/module-docs/door-gate-access/access-rules.md): Access Policies define who can use which doors and when through named, allow-only policies.
- [Access Scopes](https://docs.performancehub.co/module-docs/door-gate-access/access-scopes.md): An Access Scope is a named bundle of doors used as an Access Policy or per-user grant target.
- [Geofencing](https://docs.performancehub.co/module-docs/door-gate-access/geofencing.md): Geofencing restricts unlocking to people who are physically near the facility, requiring the mobile app to report a location inside the configured circle before an unlock is allowed.
- [The Door & Gate Access Mobile App](https://docs.performancehub.co/module-docs/door-gate-access/mobile-app.md): The member-facing mobile app experience end-to-end: sign-in with a one-time code, the dashboard, unlocking doors, app lock, history, and settings.
- [iPhone & Android App](https://docs.performancehub.co/module-docs/door-gate-access/app-ios-android.md): A visual tour of the Door & Gate Access phone app: signing in, the dashboard, geofencing, unlocking, history, and settings, plus how members switch between linked locations.
- [Apple Watch & Wear OS App](https://docs.performancehub.co/module-docs/door-gate-access/app-watch.md): Unlocking doors from the wrist: how the Door & Gate Access watch app signs in, what the door list shows, switching locations, and watch-face complications.
- [CarPlay](https://docs.performancehub.co/module-docs/door-gate-access/app-carplay.md): Unlocking gates and garage doors from the car screen: how the Door & Gate Access CarPlay app works, what it shows, and how unlocks are kept safe while driving.
- [App Messaging](https://docs.performancehub.co/module-docs/door-gate-access/app-messaging.md): App messages are announcement cards shown on the mobile app's dashboard: facility-wide messages, per-user messages, and automated messages applied by rules.
- [App Security & Settings](https://docs.performancehub.co/module-docs/door-gate-access/app-security.md): Controls how the mobile app behaves on members' devices: app lock re-authentication, when support contact details are shown, and the facility-wide dashboard message.
- [Access Logs](https://docs.performancehub.co/module-docs/door-gate-access/access-logs.md): The Access Logs tab is the audit trail: every unlock attempt is recorded with who, which door, when, where from, and the outcome.
- [Reference](https://docs.performancehub.co/module-docs/door-gate-access/reference.md): Exhaustive tables for Door & Gate Access: every event state, denial reason, setting, default, limit, and option value in one place.
- [Troubleshooting](https://docs.performancehub.co/module-docs/door-gate-access/troubleshooting.md): Symptom-oriented fixes for the most common Door & Gate Access issues, covering offline doors, denied unlocks, sync issues, and invitation problems.
- [Common Questions](https://docs.performancehub.co/module-docs/door-gate-access/common-questions.md): Frequently asked questions about Door & Gate Access.

## Duress

- [Duress overview](https://docs.performancehub.co/module-docs/duress/overview.md): Duress is your facility's silent duress alarm system: a press on a duress button alerts the people in your response plan, responders acknowledge and resolve the incident in Performance Hub, and buttons are tested and reported on.
- [Setting up Duress](https://docs.performancehub.co/module-docs/duress/setup.md): Set up Duress at a facility: add and test the first button, choose who gets alerted, connect alarm destinations, turn on alarm notifications, run a walk test and prepare your staff.
- [Buttons and triggers](https://docs.performancehub.co/module-docs/duress/devices-and-triggers.md): How duress button presses reach Performance Hub, adding buttons, the button list, a button's details and links to cameras, doors and screens, and what raises a duress alarm.
- [Duress alerts and notifications](https://docs.performancehub.co/module-docs/duress/alerts-and-notifications.md): Set who a duress alarm alerts and how: the response plan and brand plans, response actions, alarm page links, alarm destinations and staged monitoring changes, device alerts, buttons that keep going offline, muting alerts, the delivery log, browser notifications and your AI Agent.
- [Responding to duress alarms](https://docs.performancehub.co/module-docs/duress/responding-to-alarms.md): Acknowledge and resolve duress alarms, review the incident history, post updates and staff-only notes, and use an incident's evidence, deliveries, doors and AI summary.
- [Duress alarm page](https://docs.performancehub.co/module-docs/duress/alarm-page.md): What response plan contacts and group chats see when they open an alarm's Manage incident link: status, acknowledging and resolving, updates, doors, cameras, contacts, and expired links.
- [Duress testing and reports](https://docs.performancehub.co/module-docs/duress/testing-and-reports.md): Test duress buttons end to end with a walk test or a full response drill, book tests on a schedule, follow, move or skip brand and organisation tests, see Duress across the organisation, read the results, and report on alarm response and readiness.
- [Duress roles and permissions](https://docs.performancehub.co/module-docs/duress/roles-and-permissions.md): Who can respond to duress alarms and who can configure them: the Duress and Duress Configuration modules, what each allows, the modules some tasks also need, and which role templates include them.
- [Duress common questions](https://docs.performancehub.co/module-docs/duress/common-questions.md): Answers to common Duress questions, about buttons, browser notifications, test alarms, the response plan and incidents, and what to do when a button was pressed but no alert came through.

## Model Router

- [Model Router](https://docs.performancehub.co/module-docs/model-router/overview.md): Model Router gives your facility prepaid access to a catalog of leading AI models through one OpenAI-compatible endpoint — used automatically by your AI Agents and Workflows, or from your own software with API keys you provision yourself.
- [How it works](https://docs.performancehub.co/module-docs/model-router/how-it-works.md): The conceptual model behind Model Router: the prepaid balance, the model catalog, the two access paths, and how spend limits differ from the balance.
- [Getting started](https://docs.performancehub.co/module-docs/model-router/getting-started.md): Enable Model Router for your facility, make your first top-up, and send your first request.
- [Connecting your application](https://docs.performancehub.co/module-docs/model-router/connecting-your-application.md): Quickstart for using Model Router from your own software: base URL, API key authentication, and curl / Python / TypeScript examples.
- [Models](https://docs.performancehub.co/module-docs/model-router/models.md): The model catalog: enabling and disabling models for your facility, quick presets and filters, per-model pricing, and the Auto Router.
- [API keys](https://docs.performancehub.co/module-docs/model-router/api-keys.md): Creating and managing API keys: the one-time secret display, per-key spend limits, rate limits, model restrictions, guardrail overrides, and the rotate / revoke / delete lifecycle.
- [Connected Services](https://docs.performancehub.co/module-docs/model-router/ai-agents.md): How paired AI Agents and Workflows connect to Model Router, and how to bound each connected service with spend limits, model restrictions, and guardrail overrides.
- [Guardrails](https://docs.performancehub.co/module-docs/model-router/guardrails.md): Content protections for AI requests: PII masking, secret redaction, the prompt-injection shield, quick templates, custom content filters, and per-key overrides.
- [Budgets & top-ups](https://docs.performancehub.co/module-docs/model-router/budgets-and-topups.md): Managing the prepaid balance: manual top-ups, auto top-up, receipts, the transaction history and monthly usage, and spend limits with daily, monthly, and lifetime caps.
- [Activity & logs](https://docs.performancehub.co/module-docs/model-router/activity-and-logs.md): The Activity analytics (Overview, Trends, Performance, Explore views and CSV export) and the Logs tab — the per-request audit trail with live refresh and a detail drawer.
- [Reference](https://docs.performancehub.co/module-docs/model-router/reference.md): Every Model Router setting, default, limit, transaction type, and API error response in one place.
- [Troubleshooting](https://docs.performancehub.co/module-docs/model-router/troubleshooting.md): Symptom-by-symptom fixes for blocked requests, 402 errors, API key problems, agent issues, and balance questions.
- [Common questions](https://docs.performancehub.co/module-docs/model-router/common-questions.md): Frequently asked questions about Model Router — access, billing, privacy, keys, models, and limits.

## Pricing & Directories

- [Pricing & Directories](https://docs.performancehub.co/module-docs/platform-pricing/overview.md): Transparent, usage-based platform pricing plus searchable directories of everything Performance Hub supports: AI models, CCTV cameras, and app integrations.
- [Platform pricing](https://docs.performancehub.co/module-docs/platform-pricing/rates.md): Performance Hub's standard rates for devices and platform services: Display Screens, Access Control, Duress, CCTV / VSaaS, Storage and Agents, with Cloud Agent sizes.

## Model Catalog & Rankings

- [Model Catalog](https://docs.performancehub.co/module-docs/platform-pricing/model-router/model-catalog.md): Live retail prices for every AI model on the Model Router, how per-token billing works, the flat 5 percent platform fee, and the Auto Router.
- [Model Rankings](https://docs.performancehub.co/module-docs/platform-pricing/model-router/model-rankings.md): Charts and leaderboards comparing AI models on intelligence, price, and value, using live catalog prices.

## Connected Apps

- [App Directory](https://docs.performancehub.co/module-docs/platform-pricing/connected-apps/app-directory.md): Every third-party app the Performance Hub AI Agent can connect to: the live directory of integrations, connection types, and how connecting works.
- [Built-in Services](https://docs.performancehub.co/module-docs/platform-pricing/connected-apps/built-in-services.md): The services included with every Performance Hub AI Agent automatically: search, diagrams, weather, and more - nothing to connect, on from the moment an agent is created.

## Camera Database

- [About the Camera Database](https://docs.performancehub.co/module-docs/cctv-vsaas/camera-database/about.md): Where the camera stream URL data comes from, its accuracy, how to request additions, and how to find a stream URL yourself when your camera isn't listed.

## Client setup guides

- [Connect Cursor to Performance Hub](https://docs.performancehub.co/ai-agents/clients/cursor.md)
- [Connect Hermes to Performance Hub](https://docs.performancehub.co/ai-agents/clients/hermes.md)
- [Connect OpenClaw to Performance Hub](https://docs.performancehub.co/ai-agents/clients/openclaw.md)
- [Connect Glean to Performance Hub](https://docs.performancehub.co/ai-agents/clients/glean.md)
- [Connect Microsoft Copilot Studio to Performance Hub](https://docs.performancehub.co/ai-agents/clients/copilot-studio.md)
- [Connect Salesforce Agentforce to Performance Hub](https://docs.performancehub.co/ai-agents/clients/salesforce-agentforce.md)

## Partner Program

- [Partner Types](https://docs.performancehub.co/api-docs/partner-types.md)
- [Partner FAQ](https://docs.performancehub.co/api-docs/partner-resources/faq.md)
- [Partner Console](https://docs.performancehub.co/api-docs/partner-console/partner-console.md)
- [Partner Console Features](https://docs.performancehub.co/api-docs/partner-console/partner-console-features.md)
- [Partner Linking Methods](https://docs.performancehub.co/api-docs/partner-console/partner-linking-methods.md)
- [Access Control](https://docs.performancehub.co/api-docs/partner/access-control.md)
- [Authentication](https://docs.performancehub.co/api-docs/partner/authentication.md)
- [Best Practices](https://docs.performancehub.co/api-docs/partner/best-practices.md)
- [Changelog](https://docs.performancehub.co/api-docs/partner/changelog.md)
- [Check-Ins](https://docs.performancehub.co/api-docs/partner/check-ins.md)
- [Errors](https://docs.performancehub.co/api-docs/partner/errors.md)
- [Facilities](https://docs.performancehub.co/api-docs/partner/facilities.md)
- [Going-Live Checklist](https://docs.performancehub.co/api-docs/partner/going-live.md)
- [Introduction](https://docs.performancehub.co/api-docs/partner/intro.md)
- [Members](https://docs.performancehub.co/api-docs/partner/members.md)
- [Membership Plans](https://docs.performancehub.co/api-docs/partner/membership-plans.md)
- [Organisations](https://docs.performancehub.co/api-docs/partner/organisations.md)
- [Facility Reports](https://docs.performancehub.co/api-docs/partner/reports.md)
- [Versioning](https://docs.performancehub.co/api-docs/partner/versioning.md)

## Resources

- [Brand and Logo Guidelines](https://docs.performancehub.co/api-docs/partner-resources/branding.md)
- [Developer and Partner Support](https://docs.performancehub.co/api-docs/partner-resources/support.md)

## Doors

- [Record an access attempt or denial](https://docs.performancehub.co/api-docs/partner/access-control/doors/access-events.md)
- [Get Door/Gate Controller status](https://docs.performancehub.co/api-docs/partner/access-control/doors/get.md)
- [List Door/Gate Controllers](https://docs.performancehub.co/api-docs/partner/access-control/doors/list.md)
- [The Door/Gate Controller object](https://docs.performancehub.co/api-docs/partner/access-control/doors/object.md)
- [Unlock a Door/Gate Controller](https://docs.performancehub.co/api-docs/partner/access-control/doors/unlock.md)

## Check Ins

- [The Check-In object](https://docs.performancehub.co/api-docs/partner/check-ins/object.md)
- [Save check-ins](https://docs.performancehub.co/api-docs/partner/check-ins/save.md)

## Facilities

- [List all facilities](https://docs.performancehub.co/api-docs/partner/facilities/list.md)
- [The Facility object](https://docs.performancehub.co/api-docs/partner/facilities/object.md)

## Members

- [Access Time Windows](https://docs.performancehub.co/api-docs/partner/members/access-time-windows.md)
- [The Member object](https://docs.performancehub.co/api-docs/partner/members/object.md)
- [Save a member](https://docs.performancehub.co/api-docs/partner/members/save.md)

## Membership Plans

- [Access Hours](https://docs.performancehub.co/api-docs/partner/membership-plans/access-hours.md)
- [Access Zones](https://docs.performancehub.co/api-docs/partner/membership-plans/access-zones.md)
- [The Membership Plan object](https://docs.performancehub.co/api-docs/partner/membership-plans/object.md)
- [Save a membership plan](https://docs.performancehub.co/api-docs/partner/membership-plans/save.md)

## Organisations

- [List all organisations](https://docs.performancehub.co/api-docs/partner/organisations/list.md)
- [The Organisation object](https://docs.performancehub.co/api-docs/partner/organisations/object.md)

## Reports

- [The Report Snapshot object](https://docs.performancehub.co/api-docs/partner/reports/object.md)
- [Save report snapshots](https://docs.performancehub.co/api-docs/partner/reports/save.md)